Refund policy

Return and Refund Policy

Effective Date: January 5 2025

At Apt 53, we take pride in offering high-quality, hand-poured candles inspired by your favorite R&B hits. Due to the nature of our products and for safety and hygiene reasons, we do not accept returns or exchanges.

Refunds

Refunds are only provided under the following circumstances:

• You received the wrong item.

If either of these situations occurs, please notify us within 7 days of receiving your order by emailing [yarieamos@gmail.com] with the following information:

1. Your order number.
2. A clear description of the issue.
3. Photos of the damaged or incorrect item.

Once your request is reviewed and approved, we will issue a replacement or refund to the original payment method. Refund processing times may vary depending on your payment provider.

Non-Refundable Situations

• Change of mind after purchase.
• Improper use or mishandling of the product.

Contact Us

If you have any questions or concerns about your order, feel free to reach out at [yarieamos@gmail.com].

Thank you for choosing Apt 53!